语音质检

产品简介：语音质检系统针对呼叫中心系统录音进行文本转化处理，按照公司业务管理规范对标准开场白、结束语、服务禁用语、语速、情绪等做坐席通话进行分析，自动筛选出违规通话，针对坐席出现的违规通话专业度、准确度进行自动质检，并建立知识库。全量质检，100%质检规则覆盖，降低运营风险和人力成本。

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